MBA in Retail Management

An MBA in Retail Management is a post-graduation course that examines the retail sector's business and management practices. It educates students on the management of retail companies, shopfronts and online stores effectively. This program instructs students on customer behaviour, sales practices, product presentation, supply chain and retail operations.

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From supermarkets and shopping malls to internet-based shopping websites, the world increasingly needs professional retail managers.  The MBA program equips students with these rising demands by sharpening their leadership, communication and analysis skills.

The MBA in Retail Management typically takes two years and involves the study of core management and retail-specific subjects. Marketing, finance, human resources and operations management are common core subjects. Retail-specific subjects are merchandising, supply chain management, visual merchandising, retail branding, consumer behaviour and retail analytics. Students also learn about emerging trends such as e-commerce, digital retailing and customer relationship management.

Live projects, case studies and internships are all standard methods of practical teaching at most institutions. Students learn in real-life environments within retail settings. This assists students in learning how retail companies work and how they can enhance the consumer experience and increase sales.

The qualification for this programme usually consists of a graduating degree in any discipline from a recognised university. Some institutions may ask applicants to appear for entrance examinations like the CAT, MAT, XAT or the college test. Personal interviews or group discussions may also be employed in the selection process.

Upon completion of an MBA in Retail Management, graduates can be employed in supermarkets, department stores, online stores, fashion labels, shopping malls and logistics firms. Others are employed in retail planning, marketing or customer services departments.

The salary of the candidate depends on their capabilities, job function and employer. Freshers' starting wages generally range from ₹3 to ₹6 lakhs annually, with scope for increment based on experience.

MBA in Retail Management

Highlights

Here are some crucial details about an MBA in retail management to help students make the right decisions. Students who want to earn a degree in retail management are given information such as the course name, level, eligibility, etc.

Particulars 

Details

Program Level 

Postgraduate (PG)

Eligibility 

Undergraduate degree with at least 50% aggregate marks

Admission Process

Entrance exams for high-ranked colleges and merit-based for other colleges

Top recruiters

Amazon, Apple, Deloitte, Microsoft, Reliance Group Adani Group

Top colleges' fees range 

₹ 3 lakhs - ₹ 26.00 lakhs 

Average salary range 

₹ 7.5 - ₹ 35.92 lakhs per annum 

What is Retail Management?

Retail management aims to maximise sales and customer satisfaction through educating customers regarding the services and products offered.  Its core objective is to provide the theoretical and hands-on information necessary to understand the retail business dynamics.

Another way to define retail management is as a subset of management dealing with the distribution and selling of goods directly to consumers at designated vending locations like malls, stores, chain stores, and markets. A retail manager is responsible for the daily operations of a department store or retail outlet. They manage customer service, organisation of personnel, inventory and advertising of merchandise. In order to forecast demand and alter product availability, a retail manager needs to know the requirements of the shop's customers. The aspects of retail will be discussed for new graduates or working professionals who wish to make a career in retail management.

The retail industry has witnessed high demand for skilled professionals over the past few years. Retail management could be a good career option for one who is interested or has already worked with merchandise, marketing, sales, advertising, campaigning and market research. Retail management includes problem solving, supplier evaluation, tracking retail orders, merchandising, human resources, etc. Students can have the opportunity to serve as retail managers in manufacturing businesses, assisting customers with product information.  With big foreign retail chains coming into Indian shopping malls, the retail industry is rapidly developing. The setting up of various department stores, supermarkets, and shopping malls is bound to have a big influence on job opportunities in this sector.

Course Curriculum of MBA in Retail Management

The following general management topics are covered in the MBA program in retail management:

Subjects

Marketing Management


Services Marketing


Buying & Merchandising Management


Introduction to Retail Management

Statistics for Business Analysis


Corporate Finance

Retail Store Management


Scope for retail in India

Retail Concepts 


Financial & Managerial Accounting

Visual Merchandising


Mall Management

Pricing and promotions in retailing


Store Design and Management


Retail Market Segmentation

Retail Store operation


Accounting and finance in retailing


Understanding the retail market


Customer loyalty management and CRM


Supply chain management

Eligibility Criteria 

The requirements for admission to an MBA programme in retail management are identical to those for an MBA programme in general.  Students must hold a bachelor's degree in any discipline from a recognised university with a minimum of 50% or higher.  Students must take competitive tests such as the CAT, XAT and GMAT and any other written or entrance-level exams allowed by the university. Some universities administer their own set of entry or written tests for specialised MBA programs.  Colleges use GD and personal interview rounds to further the selection process after choosing students based on their entrance exam results.  However, other colleges choose candidates based on their merit rankings.

Entrance Exam

Several entrance exams are administered in India to gain admission to the top management schools.  They are as follows: -

  • CAT: The Common Admission Test (CAT) is the most commonly used entrance test. Every year, it is held in India to determine admission to management universities.  Students who wish to study at the best management universities need to score well in the CAT. The exam will take twenty minutes to complete.

  • MAT: The Management Aptitude Test, also abbreviated as the MAT, is a standard test conducted every year to assist business schools in choosing candidates for admission into MBA courses. The exam will take one twenty minutes to complete.

  • GMAT: The Graduate Management Admission Test is given online to candidates for MBA programmes by GMAC each year. It is applicable to Indian and foreign universities. The test takes two hours and fifteen minutes.

  • CMAT: Another name for the CMAT is the Common Management Aptitude Test. The NTA holds a national-level test annually. It is the second most popular test among students, next to the CAT. The test duration is 180 minutes.

  • XAT: The Xavier School of Management administers the XAT test, which is available for final-year students and holders of a bachelor's degree. The test duration is 180 minutes.

  • Few universities/colleges have requirements that include a minimum of one year of relevant experience. Experience is necessary to understand management studies.  People can better develop the skills they require for future development.

  • Some university admission tests are conducted. Some private universities utilise entrance tests in choosing students for enrollment.

Admission Process

  • Admission into an MBA in Retail Management usually calls for a bachelor's degree with a minimum passing grade of 50%.

  • The students have to clear entrance exams like CAT, CMAT, XAT, GMAT and other private university entrance tests as per individual university requirements.  The admission for this course will be provided based on the cut-off or mark. The specialisation opted for by the students does not decide their admission to MBA courses.

  • All the invited candidates are required to complete the online or offline admission form and upload all the required documents, such as their Aadhar card number, proof of residence, proof of domicile, class 10th and 12th grade sheets and graduation grade sheet.

  • Once they have cleared the entrance tests held by their respective universities, students have to go through the GD/PI rounds. The purpose of these rounds is to evaluate the students' ability to communicate and solve problems.

  • The overall score, which is determined by the entrance exam result, GD/PI performance and job experience, is used to make the ultimate decision in universities.

  • The outcome of the interview and admission exam determines the final admission of students to the public policy MBA program. Colleges might place different levels of emphasis on entry exam and interview scores.

  • Students are able to scrutinise the papers with the institution prior to paying the money and attending additional classes.

Top colleges for specialisations in Retail Management / Specialised PGDM/MBA in Retail Management- Fees

The following list includes a few Indian institutions that offer MBA programs in retail management.  For appropriate guidance, information about the cost structure at various colleges is provided. Rajpura-Patiala's Chitkara Business School is the top university. It charges ₹3.30 lakhs annually for a two-year study.  Students who are interested in enrolling in a course on retail management can consult the details provided regarding the course's length and cost.

College Name 

Program Name

Duration 

Fees 

Chitkara Business School, Rajpura-Patiala

MBA in Retail Management

2 Years

₹ 3.30 Lakhs

BIMTECH-Birla Institute of Management Technology, Greater Noida

PDGM in Retail Management

2 Years

₹ 13.0 Lakhs

Jaipuria Institute of Management, Lucknow

PDGM in Retail Management

2 Years

₹ 14.75 Lakhs(Tuition Fees)+₹ 1.87 Lakhs(Hostel Fees)

Indus Business Academy, Bengaluru

PDGM in Retail Management

2 Years

₹ 10.32 Lakhs

Parul University, Gujarat

MBA in Retail Management

2 Years

₹ 1.63 Lakhs

Welingkar Institute of Management Development & Research

PGDM in Retail Management

2 Years

₹ 14.00 Lakhs

Amity Business school 

MBA

2 Years

₹5.92 lakhs 

Institute of Management & Information Science

Management institution in Bhubaneswar, Odisha

PGDM

2 Years

₹5.53 lakhs 

Colleges with specialisations in  Retail Management/ Specialised MBA/PGDM in Retail Management: Average Package

Students enrolled in specialised MBA or PGDM programmes in retail management have excellent placement prospects. Pass-outs from these courses may receive between ₹4 and ₹7 lakhs as their salary per annum. Premier institutes with good industry connections and internship opportunities can offer better salaries. The ultimate salary depends on the student's ability, results and the recruiting company. Professional retail management courses give students practical experience, which enhances their job opportunities in retail chains, e-commerce companies and consumer goods companies.

College Name 

Program Name

Duration 

Average Package 

Indus Business Academy, Bengaluru

PDGM in Retail Management

2 Years

₹ 7.80  Lakhs per annum

Parul University, Gujarat

MBA in Retail Management

2 Years

₹ 7.0-8.0 Lakhs per Annum

Welingkar Institute of Management Development & Research

PGDM in Retail Management

2 Years

₹ 12.52 Lakhs per Annum

Amity Business school 

MBA

2 Years

₹ 8.00 lakhs per annum

Institute of Management & Information Science Bhubaneswar, Odisha

PGDM

2 Years

₹ 5.65 lakhs per annum 

University of Engineering and Management, Kolkata

MBA

2 Years

₹ 8.48 lakhs per annum 

Job Prospects for Graduates in Retail Management

These are a few of the most frequently reported job profiles for retail management graduates. The information has been provided for appropriate guidance. The table gives information on the employment opportunities available to students interested in pursuing an MBA in retail management.

Job Roles

Descriptions

Retail Manager

They are in charge of running a store or retail location. Here, duties include managing the staff, interacting with clients and checking inventory. 

Brand Manager

A brand manager is responsible for overseeing the company's reputation and image and ensuring that it appeals to customers. 

Department Manager

Large retail establishments typically have several departments. Every sector also requires a supervisor who manages customer service, product sales and a variety of other responsibilities.

Store Manager

The large retail establishments are divided into multiple departments. Additionally, every department needs a supervisor who handles customer service, product sales etc. 

Customer Experience Specialist

The position of customer experience specialist may require a master's degree in retail management. Here, experts are entrusted with evaluating consumers' online buying experiences and helping to develop strategies to improve them.

Social Media Marketing Analyst

Rapid digitisation has made social media marketing one of the most important business promotion strategies. Consequently, in order to boost sales, this post is necessary. 

Future Scope

With the growing upsurge of e-commerce, technological changes and shifts in consumer patterns, the future of an MBA in Retail Management is promising and appealing.  At present, there is a high demand for professionals with experience in managing both offline and online stores. The emergence of multichannel retailing and green business operations presents opportunities for innovation and leadership. As retail marketplaces become increasingly global, skilled professionals will remain key drivers for the future direction of the industry.

Conclusion 

Lastly, as retailing expands in India and globally, an MBA in Retail Management is in great demand.  The retailing industry is expanding aggressively and restructuring, thus elevating the demand for knowledgeable people working in this industry.  Students acquire skills like supply chain management, merchandising, customer relationship management and operating retail businesses. As e-commerce, omnichannel retailing and data-driven business strategies have come into vogue, organisations seek professionals who will innovate and propel in an evolving world.  As the retail industry grows, this MBA program presents lucrative job prospects and long-term growth opportunities.

FAQs

The skills and knowledge required to start a retail business are provided through the retail management course. One after completing the degree can open a retail store or launch an e-commerce business website or e-commerce application for mobile.

Retail business has a high scope in India and students have a brighter scope in the future with a degree in retail management. Retail managers are in need by companies in extreme numbers for expansion in the rural belt of India.

Some of the MNCs and companies like Lifestyle, Max, Reliance, Aditya Birla, Big Bazar, Walmart, Spencer and Shoppers Stop need graduates in retail management.

The salary range for graduates in retail management is ₹ 1.63 Lakhs per annum to ₹ 13.00 Lakhs per annum.

No, the degree is not mandatory. The degree can only increase the chances of being able to crack the job opportunities but anyone can get into the job opportunity.